Staff vacancies at UGM Manchester

Post: Senior Student Disability and Wellbeing Advisor 

Hours: Full Time 

Salary: £28,000 to £32,000 depending on experience

Location: Manchester

Closing date for Applications: 12th June

Overall Purpose of the Role:

We are looking for a compassionate, organised, and proactive individual to join our team as a Student Disability and Wellbeing team. This role is ideal for someone who is passionate about supporting students and creating a safe, inclusive, and supportive environment.

Key Responsibilities:

• To act as a specialist point of reference for advice on student disability and wellbeing matters
• To conduct SpLD screenings
• To advise students on the process for securing SpLD diagnosis
• To work with our admissions team on supporting students that declare disability at the application stage
• To work with our Director of Studies Office to support students on Mental Health and Wellbeing plans
• To work with the Quality and Registry teams on ensuring the effective implementation of reasonable adjustments
• To provide 1-2-1 information and support to students with wellbeing and disability needs
• To offer individual support for students on accessing the Disabled Students Allowance
• To respond to and manage (where appropriate) CRISIS response
• To provide support to staff who are working with students with disabilities
• To be part of a team providing a package of distinctive student support activities
• Maintain confidentiality in accordance with our principles of confidentiality 

The successful candidate will demonstrate:

• Able to respond sensitively to the needs of students experiencing mental distress
• Able to assess and manage CRISIS situation
• A demonstrably high level of personal discretion and judgement, especially when dealing with sensitive or confidential information
• Strong organisational skills with the ability to work proactively to identify and resolve problems
• Adaptable, self-motivated, and able to work independently with minimum supervision
• Ability to work within professional boundaries
• IT literate with a sound knowledge of Microsoft Office, especially Excel spreadsheets

Education

• Degree or equivalent
• Relevant qualifications/ training in a field such as MH Nursing, Psychology, Social Work, or Occupational Therapy

Experience

• Experience in Safeguarding or a willingness to learn about this area
• Appropriate work experience with adults and mental health difficulties
• Ability to respond sensitively to student needs
• Understanding of issues affecting students in HE

The successful candidate will work as part of a team to ensure the availability of student services Monday – Saturday. Some evening shifts will be required during term time.

To apply, please send a current CV and cover letter to: studentwellbeing@manchester.ugm.ac.uk

The full Job Description can be downloaded here: Senior Student Disability and Wellbeing Advisor 

*Please note that UGM Manchester is a separate legal entity to the University of Greater Manchester. Employees of UGM Manchester are employed directly by us and do not have any contractual link to the University of Greater Manchester.

Post: Registry Team Officer

Hours: Full Time 

Salary: £25,000

Location: Manchester

Work Location: In person

Closing date for Applications: 12th June

Overall Purpose of the Role:

UGM Manchester is a student-centred Higher Education provider in the heart of Manchester, with a focus on high quality teaching and assessment, and an inclusive, business-like culture. As we expand our range of undergraduate programmes, we are looking to recruit a Registry Officer to assist our teams in managing student records across a range of programmes, including business, marketing, computing, finance and accounting, and health and social care. You will work as part of a team to provide a high quality, efficient service in the administration and management of the UGM Manchester’s programmes. The post holder will support in the administration of the full student lifecycle for including processing results, progression board decisions and producing performance reports.

Successful candidates will:

• Have administrative experience and be educated to degree level.
• Highly organised, have an eye for detail and be capable of working in a high-tempo, agile environment.
• Be able to manage a varied workload efficiently and deal with operational issues independently.
• Have excellent written communication skills, be articulate, and qualified to degree level.

The successful candidate will work as a part of a team to ensure the iCentre is staffed Monday – Saturday. Some evening shifts will be required during term time.

Candidates must have an unrestricted right to live and work in the United Kingdom without caveat.

To apply, please send a current CV and covering letter to resourcing@manchester.ugm.ac.uk

*Please note that UGM Manchester is a separate legal entity to the University of Greater Manchester. Employees of UGM Manchester are employed directly by us and do not have any contractual link to the University of Greater Manchester.

The full Job Description can be downloaded here: Registry Team Officer

Post: Student Services Administrator

Hours: Full Time 

Salary: £25,000

Location: Manchester

Work Location: In person

Closing date for Applications: 12th June

Overall Purpose of the Role:

UGM Manchester is a new and exciting higher education provider situated in the heart of Manchester. It delivers undergraduate courses using intensive and innovative teaching methodologies to a diverse body of students. We are looking for individuals who are well presented, highly organised, and have exceptional interpersonal skills to work in our Professional Services team. The Professional Services team manage a range of administrative functions.

The iCentre is the communications hub of our organisation, and staff are responsible for a range of activities, including fielding inquiries from a range of stakeholders and signposting students to relevant services. Our iCentre staff also assist with a range of administrative duties, including, but not limited to, support for our internal events, maintaining records and management of data.

iCentre staff will be required to manage a wide spectrum of information across various digital platforms. Therefore, candidates will have a high standard of English literacy and computer literacy, and will be adept at the use of Microsoft applications, including Word, Excel, PowerPoint, Outlook, OneDrive, and SharePoint.

Professional Services staff are also trained in the other major departmental functions, such as Learning Resources, Registry, Admissions, Events, and the Director of Studies. In due course, staff with a particular aptitude can specialise in these areas. As we are a growing organisation, there will be opportunities for progression for those with the qualifications, skills, diligence, and motivation to do so. Candidates with a calm, organised manner is essential, and being able to empathise with students who may be struggling with a range of anxieties is a key competency.

Successful candidates will have a relevant degree. Previous experience of similar work would be advantageous, but is not essential as staff will receive detailed induction and training. The successful candidate will work as part of a team to ensure the iCentre is staffed Monday – Saturday. Some evening shifts will be required during term time.

Candidates must have an unrestricted right to live and work in the United Kingdom without caveat.

To apply, please send a current CV and covering letter to resourcing@manchester.ugm.ac.uk

*Please note that UGM Manchester is a separate legal entity to the University of Greater Manchester. Employees of UGM Manchester are employed directly by us and do not have any contractual link to the University of Greater Manchester.

The full job description can be downloaded here: Student Service Administrator